SIX OPTIONAL MESSAGE DRAFTS - EDIT FACTS BEFORE USE
Not automatically sent. Do not promise a remedy before an authorized decision.
Use only with your actual sponsor relationship and applicable communication rules.

1. Notify and investigate
Subject: Review of [publication / issue / placement]
We found [specific observed difference] in [issue and date]. The booked version
is [reference]. We have preserved the sent record and are reviewing the facts
and agreed terms. [Owner] will update you by [date / time / timezone]. We have
not yet confirmed a recovery arrangement.

2. Request an internal decision
Case [ID] links the original booking [ref] and actual evidence [ref]. The
observed gap is [facts]. Please review the terms and authorize the next response,
if any. Available options and current slot evidence: [reference]. Do not change
the original invoice or reserve new inventory without the appropriate approval.

3. Propose a recovery after authorization
Subject: Proposed recovery plan [case / version]
Following our review, we propose [specific work / issue / slot / quantity].
Current creative and destination: [references]. Proposed treatment: [authorized
no-charge / adjustment reference / other]. Please confirm this exact version
by [date]. This proposal is not confirmed until the required approvals and
real inventory check are recorded. [Owner] will confirm the final schedule.

4. Confirm an approved plan / supersede an old one
Plan [v2] is confirmed by [sponsor approval] and [internal authorization]. It
replaces [v1]. [Old tentative slot] has been released in [inventory record].
The current plan is [issue / slot / quantity / timezone / creative / URL].
[Owner] will recheck the offer and link before the send. Billing treatment is
recorded separately in [authorized reference]; this is not a new paid booking.

5. Share delivery proof without inventing results
The approved placement ran in [issue / date / timezone]. Sent capture and
tested destination: [references]. The report uses [source] at [window / capture
time]. Original and rerun results are shown separately. [Unknown metrics] remain
unknown. These records do not by themselves establish unique reach or sales.
Please confirm receipt and flag any remaining delivery issue by [agreed date].

6. Leave a case open or record an authorized close
Case [ID / plan version]: [OPEN - NEXT ACTION / CLOSED - AGREED WORK EVIDENCED].
Evidence [ref], sponsor response [ref], and adjustment record [ref or not
applicable] have been retained. Remaining action: [action / owner / date, or
none recorded]. Internal closure does not waive rights or replace the actual
terms. Any further change needs a new recorded decision, not an overwritten
original booking.
